Case Studies

How multi-unit restaurant operators use Expo.

Multi-unit operators running everything from national QSR brands to regional fine-dining concepts get results with Expo. No analyst, no BI build.

Dividend Restaurant Group
"Expo is not just reporting the news. It gives you the solution to the news. That's extremely rare."
60+ bpsLabor improvement
30%Reduced management turnover
Ken Hoffman
Ken Hoffman COO, Dividend Restaurant Group
The short answer

What results do restaurants get with Expo?

Expo's customers run the full range of multi-unit restaurants, from QSR and fast casual like Burger King, Wingstop, and Bibibop to casual and fine dining like Sullivan's Steakhouses and Pacific Catch. They use Expo to consolidate their POS, labor, inventory, and guest data and get plain English answers without an analyst.

Operators report saving 40+ hours a month, cutting prime costs by up to 100 basis points, and reducing management turnover. Most go from contract to live dashboards in days, not months.

The payoff

The numbers operators see with Expo.

0
Hours saved per month
For your finance team
0
Check average improvement
Better upsell visibility
0
Prime cost improvement
Pinpoint waste and theft
0
Annual headcount savings
On a role you don't add
In their words

Hear it from the operators.

Two of the multi-unit operators who run on Expo every day, on what changed when they switched.

Ken Hoffman, COO of Dividend Restaurant Group
Dividend Restaurant Group
Ken Hoffman
Ken HoffmanCOO, Dividend Restaurant Group
Matthew Lau, CTO of International Restaurant Management Group
Burger King + Popeyes · 160+ units
Matthew Lau
Matthew LauCTO, International Restaurant Management Group
What operators say

Proof, in their own words.

Expo acts as an area coach. It flags the metrics that are off and points to the actions to take, instead of waiting on a director of operations who can't talk to everybody.
Matthew Lau Matthew LauCTO, International Restaurant Management Group
"Expo has been a game changer as we continue our fast pace of growth."
Regina Cheung Regina CheungCFO, Far West Restaurant Group · Wingstop, 150+ units
"Expo is a one stop shop."
John Reno John RenoCEO, MWB Restaurants · Whataburger VP of Franchisees
"Expo has enabled us to build a culture of accountability, competition, collaboration and knowledge sharing."
Nishant Machado Nishant MachadoDividend Restaurant Group
Heard across the network
  • "I'd much rather have my district leaders on the floor with the teams than sitting in a booth for hours digging through data."

    District OperatorMulti-unit franchisee
  • "The way I view Expo is it's an investment in my time, and my people's time. They're not fumbling around the computer all day."

    OwnerMulti-unit franchisee
  • "I can log in and just ask which restaurant is struggling most on service. It gives me the answer right away, without digging through reports."

    OperatorMulti-unit franchisee
  • "If I improve product cost by a fraction of a percent, I've already broken even on Expo. It's an extremely low break-even."

    Finance leaderMulti-unit franchisee

Trusted by national and regional operators

Whataburger Sullivan's Steakhouse Far West Services Burger King Eddie Merlot's Bibibop Pacific Catch Carl's Jr. Wiles Companies Popeyes
Common questions

What operators ask before they switch.

Still weighing it against your stack, your timeline or an in-house build? We're happy to walk through it.

It depends on the operator, but the common ones are time and margin. Operators report saving their finance teams 40+ hours a month on manual reporting, improving prime costs by up to 100 basis points by pinpointing waste, and lifting check averages around 10% through better upsell visibility. Dividend Restaurant Group saw a 60+ basis-point labor improvement and cut management turnover 30%.

Expo works with the largest franchisees of national brands like Wingstop, Whataburger, Burger King, and Popeyes, plus full-service operators like Romano's Macaroni Grill, Sullivan's, and Eddie Merlot's. Our partners span QSR, fast casual, casual dining, and fine dining, running anywhere from 10 units to several hundred.

Yes. Many of our partners are large multi-unit franchisees — operators like Far West (150+ Wingstop locations) and International Restaurant Management Group (160+ Burger King and Popeyes restaurants across 40 states). Expo consolidates the data across all their units so a single team can see every store without logging into a dozen systems.

Days, not months. Most multi-unit operators go from contract to live, custom dashboards in days, because the Expo team handles integration setup and maintenance. That's the difference operators point to versus building analytics in-house with tools like PowerBI or Tableau, which typically takes 6–12 months and $100K+ before the first useful dashboard.

See what Expo does with your data.

A 20-minute demo built around your stack. No analyst, no BI build, just answers.